Do you have questions about the security industry?
We have answers. Here are some frequently asked questions and answers.
Q: What do staff, security and protection services cost?
A: It depends on the level of services, the quantity of personnel and equipment and other factors. The mix of armed security, unarmed security, event ushers, or other staff you need will influence the price. We offer Free Proposals for any of our services.
Q: What are your payment options?
A: We accept major credit cards, company checks, and ACH bank transfers. Billing terms vary according to the client and type of service.
Q: Are your security personnel professionally trained?
A: Yes. In addition to completing thorough background checks on our staff, they receive in-house training for their respective assignments. Our armed security personnel have completed all government courses required for a professional security officer in the State of Illinois. Our staff also includes off duty police officers.
Q: What is your geographical service area?
A: As a premier staff and security company, our primary focus is to provide staff and security for events and businesses around the country. We also provide investigative and personal protection services, for incoming dignitaries, celebrities, executives, domestic cases and more via our sister company.
Q: Do you have off-duty police officers available?
A: Yes. We have retired and off-duty police officers as well as retired military available for various engagements. We also have security guards and protection specialists with military training.
Q: How do your security guards handle offenders?
A: We understand that carrying out security services must be done with consideration of laws and liability risks. Our armed and unarmed security act within the bounds of Federal and State laws. Each guard or supervisor will be provided written duties and procedures that have been developed from discussions between the client and our company. Obviously, in dire situations, our guards will take the most prudent action to preserve the safety of those involved. Security guards are trained to detain offenders and know the legalities for executing an arrest. Our off duty police are able to act quickly if the need arises to issue and arrest.
Q: Is Valle Services a locally operated security company?
A: Yes. Our company is locally owned and with active management by owner Hector Garcia who has over 40 years experience and has acted as a personal bodyguard to many A-list celebrities as well as a trusted news source on security risk issues. As a locally owned business and mid-sized security company, we can offer more personalized security services. Additionally, our clients appreciate the assurance of quality services because of owner involvement.